Sales Excellence
Grow Your Business With UsNews and insights
How to leverage ChatGTP to craft a compelling value proposition: the ultimate prompt chain
Demystifying Artificial Intelligence
AI and the Future of Travel
Artificial Intelligence and the Augmented SAM
Under pressure – do you have time for your teams?
Dealing with disruptors – is it time to embrace change?
Building trust – why does it matter for business?
Mercuri International Group named to 2023 Training Industry Top 20™ Sales Training and Enablement Companies List
Our Learning Approach
Our Learning Solutions are designed to follow the natural adult learning process
Help raise awareness
Help raise awareness
In a process of change, it is crucial to first create the awareness of the current status and to motivate people to change by helping them understand the benefits: the WHY. To stimulate the ambition and desire to reach the next level, we typically use inspirational videos, initial reflections and self-assessments.
Help Improve Skills
Help Improve Skills
After becoming aware of the expected change, people need to know WHAT are the competence gaps, what skills they need to improve.
Help people practice
Help people practice
Once there is a full understanding of the learning needs, people have to see HOW to improve these skills in practice. This is where relevant, operational training comes in: what to do, how to do it, through role plays, scenarios and practice.
Help people succeed
Help people succeed
Change is a long-term process, so it is crucial to follow-up and monitor step by step how people are implementing what they’ve learnt in their daily job. To ensure the retention of new behaviors, it’s important to highlight the achievements and celebrate the success. At this stage, managers have a crucial role, with support from implementation activities and constant inputs and calls to action.