Fighting a war on two fronts – why some of Key Account Management’s biggest battles are internal
Most people think that the biggest challenge for a Key Account Manager is the need to understand their account but is this all that is needed?
Sales Excellence
Enable sales excellence by transforming your organizations and empowering your people to reach their full potential
Grow Your Business With UsCustomization
By assessing your needs we create the perfect training program to meet your challenges, on both individual and organizational and industry level.
Global Reach
We coach across teams and borders - helping you to align sales across the whole organization
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We bring learning to where your employees are, with engaging formats and the most relevant content, anywhere, anytime and on any device
News and insights
“I’m not on holiday – I’m strategically preparing for work…”
Why taking time off could be the best career decision you ever made.
Handy-KAM
Welcome to the world of Key Account Management
“KAM, SAM, GAM” – the world of account management does love an acronym. But once you get past the ‘key’,
Sales Boost
Episode 1. AI - the future of sales?
AI and today’s sales teams – we separate fact from fiction…
“A crisis is a terrible thing to waste”
Paul Romer, economist, Stanford University
2020. Well, it’s been ‘eventful’. That being said, this is not a blog post about remote working, ‘the new normal’
The Virtual classroom – training that comes to you
The Chinese proverb ‘May you live in interesting times’ has never seemed more relevant – travel restrictions, political unrest, extreme
Mercuri International named to Selling Power Magazine’s Top 20 Sales Training Companies 2020 List
Stockholm, May 21 — Today Mercuri International is pleased to announce it has been included on Selling Power’s Top 20
Mercuri International Group Named to 2020 Training Industry Top 20 Sales Training Company List
Mercuri International has once again been selected one of the Top 20 Sales Training Companies globally by TrainingIndustry.com. The list
Brave new world – what is ‘the new normal’?
In these uncertain times, a lot has been written concerning ‘the new normal’, specifically regarding the topic of working from
THE PATH TO KAM SUCCESS
GETTING PERSONAL IN A REMOTE WORLD
The world of Key Account Management is constantly evolving - are you up to speed?
LEARN MOREOur Learning Approach
Our Learning Solutions are designed to follow the natural adult learning process
Help raise awareness
Help raise awareness
In a process of change, it is crucial to first create the awareness of the current status and to motivate people to change by helping them understand the benefits: the WHY. To stimulate the ambition and desire to reach the next level, we typically use inspirational videos, initial reflections and self-assessments.
Help Improve Skills
Help Improve Skills
After becoming aware of the expected change, people need to know WHAT are the competence gaps, what skills they need to improve.
Help people practice
Help people practice
Once there is a full understanding of the learning needs, people have to see HOW to improve these skills in practice. This is where relevant, operational training comes in: what to do, how to do it, through role plays, scenarios and practice.
Help people succeed
Help people succeed
Change is a long-term process, so it is crucial to follow-up and monitor step by step how people are implementing what they’ve learnt in their daily job. To ensure the retention of new behaviors, it’s important to highlight the achievements and celebrate the success. At this stage, managers have a crucial role, with support from implementation activities and constant inputs and calls to action.
Who we are
Who we are & what value we offer
The sales performance experts who enable sales excellence through people and process development. We offer customized solutions to increase sales results and achieve sales excellence for our clients.
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Global and local expertise
Our global work
Generating growth on a global basis takes more than just good intentions. It demands the ability to adjust continuously and learn new skills. It also means taking on new roles when interacting with customers, in order to win and retain their loyalty. With us as your partner, your business units will obtain the necessary competencies to make your international strategies succeed by:
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Getting started
See what Mercuri can do for you
We care about your sales. If you want to know more about how we can help you, then please contact us.
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