May 21 | 4 min read Handy-KAM Welcome to the world of Key Account Management “KAM, SAM, GAM” – the world of account management does love an acronym. But once you get past the ‘key’, Read more
October 15 | 1 min read The importance of Sales Steering In tough times Sales Steering is more important than ever. But what are the opportunities and challenges? To learn more Read more
October 15 | 1 min read Understanding the customer Part of our series of best practices in how to win, grow and manage clients the financial & professional services Read more
October 15 | 1 min read The first person your client calls The first person your client calls from Mercuri International on Vimeo. Read more